Charged during trial period

dataz722 — Wed, 06 Mar 2019 15:12:48 GMT

I recently signed up for a 3 month trial and during both the second and third month of it I was still charged 14.99. I have just cancelled the subscription, but would like to be refunded the other two charges.

Thank you

Re: Charged during trial period

Luan — Wed, 06 Mar 2019 17:09:00 GMT

Hey, @dataz722

Welcome to Spotify Community and thanks for contact us here.

About your problem, I suggest that you take a look on these articles below:

Why have I been charged?

Considering that your problem involve sensible content, I suggest that you take a look on this other article, and contact Spotify team directly, here.

Refund Policy

If you need more information or have any other question, let me know.

If you think my message was useful, like it and set as "Solution". It'll be a great help for me.

Best Regards,

hezorg (Luan Araújo)

topic Charged during trial period in Subscriptions

Charged during trial period

Re: Charged during trial period