topic Re: Gift card code not working even it was activated in Subscriptions

Gift card code not working even it was activated

Miausawhe — Fri, 08 Mar 2019 04:36:12 GMT

Plan

Free

Country

Mexico

Device

Samsung Galaxy A7

Operating System

Android 8.0

My Question or Issue

I just bought a gift card of 100 mxn and I redeemed the code but it says it's not valid. So I went back to reactivate the gift card but the employee told me that it was activated so she suggested me to dial the number behind the card. I called but the number doesn't exist

Re: Gift card code not working even it was activated

OneByBoo — Fri, 08 Mar 2019 08:07:37 GMT

Hey there @Miausawhe,

thanks for posting in the community !

I'm adding two very helpful pages containing all info needed on using Gift Cards as a payment method.

At first, please read this terms and conditions page of using gift cards.

In addition, you can click here and visit the help article on gift cards for further info.

Let me know if you need further help 😃