Paid twice

sirincognita — Thu, 14 Mar 2019 05:41:27 GMT

Plan

Family Plan Premium

Country

Argentina

Device

Pocophone F1

Operating System

Android

Hi When my family subscription ended I pressed the big red bar to update my payment for a new family aubacription. It just happened to renovate the plan with the common premium plan by dedault instead of the family one. Then, when I updated to the family plan (which is the one I used to have and wanted now) again I was charged the full family plan instead of the difference only.

Thanks

Re: Paid twice

Billy-J — Thu, 14 Mar 2019 06:41:18 GMT

Hey @sirincognita, and welcome to the community.

Hope you're doing well!

Sorry to hear this. If you’ve been charged twice I recommend looking at this Spotify Answer for more information.

I hope this helps 🙂

topic Re: Paid twice in Subscriptions

Paid twice

Re: Paid twice