Student Subscription Issues

ga_j — Wed, 13 Mar 2019 22:06:12 GMT

I went through the verification to prove I'm a student and had the $5.99 plan showing on my account, but I was charged the regular price of $9.99 and when I check my account it's not showing the student rate anymore, but the regular rate. How do I go about getting a refund of the difference and getting my student rate back on my account?

Re: Student Subscription Issues

OneByBoo — Fri, 15 Mar 2019 16:57:12 GMT

Hey there @ga_j,

thanks for reaching out to the community !

If you had verified your student status and it isn't showing on your account it means you are either logged on the wrong account or that the student status wasn't completed.

Please as a first step, use this help guide to locate all account listed with your details to make sure you're looking at the right account.

In addition, use this SheerID page to reverify your student status.

Let me know what you come up with 😃

topic Re: Student Subscription Issues in Subscriptions

Student Subscription Issues

Re: Student Subscription Issues