https://community.spotify.com/t5/Subscriptions/Premium-subscription/m-p/4707353#M113772 <P>Hi there,&nbsp;</P><P>&nbsp;</P><P>Welcome to the Community.</P><P>&nbsp;</P><OL><LI>Are you trying to listen to <STRONG>offline music</STRONG> without Wi-Fi? You have to make sure you downloaded your music in order to be able to listen to it offline, just go to Your Library/Playlists/Albums that you'd like to save offline and switch the "<STRONG>Download</STRONG>" button on.&nbsp;<BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="download.jpg" style="width: 102px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/100615iFEC019068AA5FB20/image-dimensions/102x39?v=v2" width="102" height="39" role="button" title="download.jpg" alt="download.jpg" /></span>&nbsp; &nbsp; &nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="downloading.jpg" style="width: 149px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/100616i40713D723ABC9F73/image-dimensions/149x39?v=v2" width="149" height="39" role="button" title="downloading.jpg" alt="downloading.jpg" /></span><BR /><BR /></LI><LI>Is your account connected to your Facebook? If this is the case,&nbsp;<P><SPAN>I recommend you to confirm if the option "Facebook Processing Data" is enabled&nbsp;<A href="https://www.spotify.com/account/privacy/" target="_self" rel="nofollow noopener noreferrer">here</A>.</SPAN></P></LI></OL><P><SPAN>Let me know how you get on <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></P> Mon, 18 Mar 2019 19:47:59 GMT Brunelicia 2019-03-18T19:47:59Z https://community.spotify.com/t5/Subscriptions/Premium-subscription/m-p/4707076#M113756 <P>hello(;</P><P>i have 2 questions&nbsp;</P><P>1. I have an iphone8 and a premium account.. somehow I can’t listen to music when I don’t have WiFi.. I understand that part of the premium is the option to listen to music when you don’t have WiFi... how can I fix it?</P><P>2. How can I change my user name on the account section? It’s super long</P><P>thanks in advance <span class="lia-unicode-emoji" title=":hugging_face:">🤗</span></P><P>&nbsp;</P> Mon, 18 Mar 2019 12:13:50 GMT https://community.spotify.com/t5/Subscriptions/Premium-subscription/m-p/4707076#M113756 danabar 2019-03-18T12:13:50Z https://community.spotify.com/t5/Subscriptions/Premium-subscription/m-p/4707353#M113772 <P>Hi there,&nbsp;</P><P>&nbsp;</P><P>Welcome to the Community.</P><P>&nbsp;</P><OL><LI>Are you trying to listen to <STRONG>offline music</STRONG> without Wi-Fi? You have to make sure you downloaded your music in order to be able to listen to it offline, just go to Your Library/Playlists/Albums that you'd like to save offline and switch the "<STRONG>Download</STRONG>" button on.&nbsp;<BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="download.jpg" style="width: 102px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/100615iFEC019068AA5FB20/image-dimensions/102x39?v=v2" width="102" height="39" role="button" title="download.jpg" alt="download.jpg" /></span>&nbsp; &nbsp; &nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="downloading.jpg" style="width: 149px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/100616i40713D723ABC9F73/image-dimensions/149x39?v=v2" width="149" height="39" role="button" title="downloading.jpg" alt="downloading.jpg" /></span><BR /><BR /></LI><LI>Is your account connected to your Facebook? If this is the case,&nbsp;<P><SPAN>I recommend you to confirm if the option "Facebook Processing Data" is enabled&nbsp;<A href="https://www.spotify.com/account/privacy/" target="_self" rel="nofollow noopener noreferrer">here</A>.</SPAN></P></LI></OL><P><SPAN>Let me know how you get on <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></SPAN></P> Mon, 18 Mar 2019 19:47:59 GMT https://community.spotify.com/t5/Subscriptions/Premium-subscription/m-p/4707353#M113772 Brunelicia 2019-03-18T19:47:59Z