topic Re: Charged full price but was eligible for student discount in Subscriptions https://community.spotify.com/t5/Subscriptions/Charged-full-price-but-was-eligible-for-student-discount/m-p/4711503#M113946 <P>Hey there&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/16646516">@wooshx</a>,</P><P>thanks for posting in the community !</P><P>&nbsp;</P><P>By the look at the picture you sent, you account is stated as Premium and not Premium for Students.</P><P>&nbsp;</P><P>Please check <A href="https://spotify.sheerid.com/" target="_self">this</A> link and verify your eligibility for the student trial again.</P><P>In addition, use <A href="https://support.spotify.com/article/do-i-have-an-additional-account/" target="_self">this</A> one here to locate all accounts listed with your detials as you might have created more than one.</P><P>&nbsp;</P><P>Adding the official Premium for Students help page <A href="https://support.spotify.com/account_payment_help/premium_for_students/student-discount/" target="_self">here</A> with all the steps needed to apply the students trial on an account just in case.</P><P>&nbsp;</P><P>Let me know if you have any further questions <span class="lia-unicode-emoji" title=":grinning_face_with_big_eyes:">😃</span></P><P>&nbsp;</P><P>&nbsp;</P> Sun, 24 Mar 2019 05:43:34 GMT OneByBoo 2019-03-24T05:43:34Z Charged full price but was eligible for student discount https://community.spotify.com/t5/Subscriptions/Charged-full-price-but-was-eligible-for-student-discount/m-p/4711478#M113944 <P><STRONG>Plan</STRONG></P><P>Premium student discount</P><P><STRONG>Country</STRONG></P><P><STRONG>Halifax</STRONG></P><P><STRONG>Device</STRONG></P><P>iphone 6</P><P><STRONG>Operating System</STRONG></P><P>ios, windows 10</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>I was charged the full price of $9.99 after I had changed payment info but I was enrolled for student discount before this had occured. Was wondering if I could get my money back and charged for the discount price instead. Thanks.</P> Sun, 24 Mar 2019 03:06:27 GMT https://community.spotify.com/t5/Subscriptions/Charged-full-price-but-was-eligible-for-student-discount/m-p/4711478#M113944 wooshx 2019-03-24T03:06:27Z Re: Charged full price but was eligible for student discount https://community.spotify.com/t5/Subscriptions/Charged-full-price-but-was-eligible-for-student-discount/m-p/4711503#M113946 <P>Hey there&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/16646516">@wooshx</a>,</P><P>thanks for posting in the community !</P><P>&nbsp;</P><P>By the look at the picture you sent, you account is stated as Premium and not Premium for Students.</P><P>&nbsp;</P><P>Please check <A href="https://spotify.sheerid.com/" target="_self">this</A> link and verify your eligibility for the student trial again.</P><P>In addition, use <A href="https://support.spotify.com/article/do-i-have-an-additional-account/" target="_self">this</A> one here to locate all accounts listed with your detials as you might have created more than one.</P><P>&nbsp;</P><P>Adding the official Premium for Students help page <A href="https://support.spotify.com/account_payment_help/premium_for_students/student-discount/" target="_self">here</A> with all the steps needed to apply the students trial on an account just in case.</P><P>&nbsp;</P><P>Let me know if you have any further questions <span class="lia-unicode-emoji" title=":grinning_face_with_big_eyes:">😃</span></P><P>&nbsp;</P><P>&nbsp;</P> Sun, 24 Mar 2019 05:43:34 GMT https://community.spotify.com/t5/Subscriptions/Charged-full-price-but-was-eligible-for-student-discount/m-p/4711503#M113946 OneByBoo 2019-03-24T05:43:34Z