topic Re: Error while subscribing Premium with Paypal in Subscriptions

Error while subscribing Premium with Paypal

Anna7a — Fri, 05 Apr 2019 11:49:23 GMT

Plan

now: Free / trying to subscribe Premium

Country

Plilippines

Device

Laptop Lenovo

Operating System

Windows 10

My Question or Issue

While trying to subscribe for Premium with my PayPal account (same country, confirmed, limits are raised etc...) constantly get the same error: "We’re sorry. We were unable to set up pre-approved payments. Please try again later." (screenshot is attached). Please help me to avoid it.

Re: Error while subscribing Premium with Paypal

Billy-J — Sat, 06 Apr 2019 06:28:54 GMT

Hey @Anna7a, and welcome to the community.

Hope you're doing great!

Thanks so much for that screenshot. Could you try following these steps?

Let me know how this goes 🙂

Re: Error while subscribing Premium with Paypal

Anna7a — Sun, 07 Apr 2019 18:28:44 GMT

@Billy-J wrote:
Hey @Anna7a, and welcome to the community.
Hope you're doing great!

Thanks so much for that screenshot. Could you try following these steps?
Let me know how this goes 🙂

@Billy-J, thanks fo reply!

Yes I've proceeded all those steps and contacted Paypal support. They said their securiry dystem blocks my spotify spotify related operations (I do not use PP account for other purposes now) as suspesious... And they refuse to help((( Donno what to do((

Re: Error while subscribing Premium with Paypal

Billy-J — Mon, 08 Apr 2019 15:14:24 GMT

Hey @Anna7a.

I'm sorry to hear that those steps aren't helping. In this case, the last option is to try upgrading with a different payment method. You can also find all the available ones for your country here.

I hope this helps 🙂