https://community.spotify.com/t5/Subscriptions/Subscription-Changed-to-free/m-p/4724040#M114647 <P>Hey&nbsp;@user-removed,&nbsp;and welcome to the community.</P><P>Hope you're doing great!&nbsp;</P><P>&nbsp;</P><P>Have you tried checking out <A href="https://support.spotify.com/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/" target="_blank" rel="noopener">these steps</A>?</P><P>Let me know how this goes <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P> Wed, 10 Apr 2019 10:41:51 GMT Billy-J 2019-04-10T10:41:51Z https://community.spotify.com/t5/Subscriptions/Subscription-Changed-to-free/m-p/4723917#M114607 <P>I am using an iPhone X Max on the latest iOS. When I first started using sprint I also started paying for Spotify premium. I’ve had Spotify premium for 10 years and it was working fine just a week ago. When I logged in now My subscription has changed to a free account. What has happened??None of the below information is required. However, the more you provide the easier it will be for us to try and help.</P> Wed, 10 Apr 2019 06:51:12 GMT https://community.spotify.com/t5/Subscriptions/Subscription-Changed-to-free/m-p/4723917#M114607 user-removed 2019-04-10T06:51:12Z https://community.spotify.com/t5/Subscriptions/Subscription-Changed-to-free/m-p/4724040#M114647 <P>Hey&nbsp;@user-removed,&nbsp;and welcome to the community.</P><P>Hope you're doing great!&nbsp;</P><P>&nbsp;</P><P>Have you tried checking out <A href="https://support.spotify.com/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/" target="_blank" rel="noopener">these steps</A>?</P><P>Let me know how this goes <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P> Wed, 10 Apr 2019 10:41:51 GMT https://community.spotify.com/t5/Subscriptions/Subscription-Changed-to-free/m-p/4724040#M114647 Billy-J 2019-04-10T10:41:51Z