topic Re: Switch off Download option in Subscriptions

Switch off Download option

Liin — Thu, 11 Apr 2019 13:59:31 GMT

Hello, I've recently signed up to premium so I'm still confused with its features. I know I can switch the "Download" button to make my songs available offline, but if I switch it off, all my songs get grayed out. Do I need to leave the Download switch on 24/7? I turned itt off when I realized it was downloading way too many songs and taking over my phone space, so I thought I'd be able to at least listen to the previous downloaded ones, but as soon as I turn off the switch, they're all gone. So, do I need to leave it on always?

Another question, is it possible to download specific songs? Or I have to make a different playlist and add one by one instead of picking them off my list and just hitting a download button?

Thanks.

Re: Switch off Download option

Billy-J — Sat, 13 Apr 2019 03:44:29 GMT

Hey @Liin, and welcome the community.

Hope you're doing great!

When you switch off the download option, it should just un-download the songs, and you won't be able to listen to them offline. If you're not able to play songs after you turn off the download switch, then I'd recommend doing a clean reinstall of the app.

On your second question - you should be able to download any song available on Spotify, which is a great benefit of Premium. There's also some more info on Premium features here.

I hope this helps! Let me know if you have any more questions 🙂

Re: Switch off Download option

Liin — Sat, 13 Apr 2019 20:48:09 GMT

Thanks for the help!

Re: Switch off Download option

Billy-J — Sat, 13 Apr 2019 20:58:21 GMT

Hey @Liin.

You’re very welcome! If you need help with anything else, you can always reply here or you can start up a new thread and the community will be happy to help.

Have a nice day 🙂