topic Re: Wrong subscription date in Subscriptions

Wrong subscription date

eme-dia — Tue, 30 Apr 2019 23:57:59 GMT

Dear community,

I just started my Spotify Premium trial (before it was on free) with a card with the value of €30. That's three months, obviously.

I activated the code of the card today, on May 1st. My receipt however states April 30st, so yesterday. Same goes for my account page, wrong date...

How can I fix this or where can I contact Spotify about it?

Thanks a lot in advance!

EME

Plan

Premium

Re: Wrong subscription date

Luan — Wed, 01 May 2019 11:39:31 GMT

Hey, @eme-dia

Welcome to Spotify Community and thanks for posting!

About your question, this could be due to the difference in time zones. So, in the end you'll continue receiving your 3 months of Premium, no 1 day less or more. No worries! 🙂

If you need more info or have any other questions, let me know! I'd love to help!

Best Regards,
hezorg

Re: Wrong subscription date

eme-dia — Wed, 01 May 2019 15:22:12 GMT

Hey @hezorg,

That might be the case.

Thanks a lot for your answer!

Re: Wrong subscription date

Luan — Sat, 04 May 2019 13:16:22 GMT

Hey, @eme-dia

Happy to know that worked!

Remember that if you need more info or have any other questions, let me know! I'd love to help!

Spotify is always here for you

Best Regards,
hezorg