topic Re: Double payment from Spotify! in Subscriptions

Double payment from Spotify!

BeautifulBlue — Mon, 13 May 2019 19:56:30 GMT

So for the last few months I have been being charged two times in one month from Spotify for $9.99. There is no customer service help what so ever, no number to call.

Re: Double payment from Spotify!

Noah — Mon, 13 May 2019 23:39:55 GMT

Hey @BeautifulBlue,

Thanks for reaching out. Welcome to the community!

I'm sorry to hear that you’ve been charged multiple times. I'd recommend taking a look at the "Why have I been charged?" support article for some more help with this.

Let me know if you have any questions — I'll be here in case you need any further help 🙂

Re: Double payment from Spotify!

BeautifulBlue — Tue, 14 May 2019 20:08:34 GMT

Hey Noah, I checked out the link that you recommend, but honestly that did not do anything nor did it answer any of my questions. Apparently this happens a lot I've been reading others comments and the reviews. Thanks so much for all your help. 😊

Re: Double payment from Spotify!

Noah — Sun, 19 May 2019 00:33:54 GMT

Hey @BeautifulBlue,

Thanks for getting back to me!

Just to confirm, were you able to resolve the double billing issue?

If not, I'd recommend checking out this Spotify Answer.

Looking forward to your response 🙂