https://community.spotify.com/t5/Subscriptions/Double-paiement/m-p/4765581#M117756 <P>&nbsp;</P><P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>France</P><P><STRONG>Device</STRONG></P><P>Multiple</P><P><STRONG>Operating System</STRONG></P><P>Multiple</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>I have been charged twice this month for my spotify: once for my premium family via paypal 14.99€ and once for 9.99€ on my credit card.</P><P>I would like a refund or that the amount be reduced from july's bill as I am exclusively using my premium family and have already paid for this month. Also can you please delete whatever subscription is still standing if there are any apart from the family one.</P><P>&nbsp;</P><P>email adress is *snip* . My&nbsp;<SPAN>name is Célina Kanjee.</SPAN></P><P>Regards.</P> Tue, 11 Jun 2019 13:57:27 GMT ckanjee 2019-06-11T13:57:27Z https://community.spotify.com/t5/Subscriptions/Double-paiement/m-p/4765581#M117756 <P>&nbsp;</P><P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>France</P><P><STRONG>Device</STRONG></P><P>Multiple</P><P><STRONG>Operating System</STRONG></P><P>Multiple</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>I have been charged twice this month for my spotify: once for my premium family via paypal 14.99€ and once for 9.99€ on my credit card.</P><P>I would like a refund or that the amount be reduced from july's bill as I am exclusively using my premium family and have already paid for this month. Also can you please delete whatever subscription is still standing if there are any apart from the family one.</P><P>&nbsp;</P><P>email adress is *snip* . My&nbsp;<SPAN>name is Célina Kanjee.</SPAN></P><P>Regards.</P> Tue, 11 Jun 2019 13:57:27 GMT https://community.spotify.com/t5/Subscriptions/Double-paiement/m-p/4765581#M117756 ckanjee 2019-06-11T13:57:27Z https://community.spotify.com/t5/Subscriptions/Double-paiement/m-p/4766064#M117775 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/22861446">@ckanjee</a>.</P> <P>&nbsp;</P> <P>Welcome to the Spotify Community. Sorry to hear you're being double charged!</P> <P>&nbsp;</P> <P>We recommend you have a look at<A href="https://support.spotify.com/account_payment_help/payment_help/paying-more/" target="_self">&nbsp;this</A> page and go through the steps. Since you mention you've been paying double, make sure to read through the '<EM>Paying more than once a month</EM>' section. These steps should definitely help you out.</P> <P>&nbsp;</P> <P>It would also be good to check out <A href="https://support.spotify.com/article/do-i-have-an-additional-account/" target="_self">this</A> article on how to find the possible second account. Let us know how you get on, we're here to help <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>Have a great day.</P> Wed, 12 Jun 2019 09:37:17 GMT https://community.spotify.com/t5/Subscriptions/Double-paiement/m-p/4766064#M117775 Daisy 2019-06-12T09:37:17Z