topic Re: Subscription disappeared in Subscriptions

Subscription disappeared

Ed75 — Fri, 16 Jun 2017 01:57:59 GMT

Hello,

The premium subscription was paid for on 6/12 and yesterday the account status says that it's the free version only. What happened?

Thanks,

JamesHelps — Fri, 16 Jun 2017 04:07:19 GMT

Hi there,

Thanks for reaching out to us.

Please try and re-install the app to see if your subscription updates. Otherwise please contact support here to resolve it.

Regards,