topic Re: Subscription failed but money charged in Subscriptions https://community.spotify.com/t5/Subscriptions/Subscription-failed-but-money-charged/m-p/4774788#M118116 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/22891313">@oookhairy</a>, and welcome to the community.&nbsp;</P><P>Hope you're doing great!</P><P>&nbsp;</P><P>Sorry to hear about this. In this case, I'd recommend checking under 'Don't want Premium afterall' <A href="https://support.spotify.com/article/refund-policy/" target="_blank" rel="noopener">here</A> to contact Spotify directly.</P><P>&nbsp;</P><P>I hope that helps <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Mon, 24 Jun 2019 19:07:44 GMT Billy-J 2019-06-24T19:07:44Z Subscription failed but money charged https://community.spotify.com/t5/Subscriptions/Subscription-failed-but-money-charged/m-p/4774653#M118111 <P><STRONG>Plan</STRONG></P><P>Free/Premium</P><P><STRONG>Country</STRONG></P><P>Egypt</P><P><STRONG>Device</STRONG></P><P>&nbsp;Samsung Galaxy s6 edge</P><P><STRONG>Operating System</STRONG></P><P>&nbsp;Android&nbsp;Oreo, Windows 10</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>I trired many times to subscribtion with offer 3 monthes for&nbsp; 5egp and evrey time time it failed and spotify deduce and charge me and not send money back&nbsp;</P><P>&nbsp;</P><P>*community rock star edit - removed payment info*</P> Mon, 24 Jun 2019 19:08:25 GMT https://community.spotify.com/t5/Subscriptions/Subscription-failed-but-money-charged/m-p/4774653#M118111 oookhairy 2019-06-24T19:08:25Z Re: Subscription failed but money charged https://community.spotify.com/t5/Subscriptions/Subscription-failed-but-money-charged/m-p/4774788#M118116 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/22891313">@oookhairy</a>, and welcome to the community.&nbsp;</P><P>Hope you're doing great!</P><P>&nbsp;</P><P>Sorry to hear about this. In this case, I'd recommend checking under 'Don't want Premium afterall' <A href="https://support.spotify.com/article/refund-policy/" target="_blank" rel="noopener">here</A> to contact Spotify directly.</P><P>&nbsp;</P><P>I hope that helps <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Mon, 24 Jun 2019 19:07:44 GMT https://community.spotify.com/t5/Subscriptions/Subscription-failed-but-money-charged/m-p/4774788#M118116 Billy-J 2019-06-24T19:07:44Z