topic Re: Card Changed in Subscriptions

Card Changed

y6ilru2upou9ed5 — Fri, 05 Jul 2019 00:30:40 GMT

Plan

Premium

Country

Device

(iPhone XR)

Operating System

(iOS 10)

My Question or Issue

I’ve had the Hulu and Premium deal since it was $12.99. Recently I changed cards and my account disconnected. Now I can’t have the deal because you guys don’t offer it anymore! Is there any way I get it back since I already had the deal?! I don’t wanna pay for both.

Re: Card Changed

OneByBoo — Fri, 05 Jul 2019 08:45:14 GMT

Hey there @y6ilru2upou9ed5,

thanks for reaching out !

As the Premium+Hulu offer isn't available anymore, changing anything within the account details leads to getting a regular Premium account.

If you wish to have support checking your account for you, please reach them using this contact page and have them take a closer look.

Hope this helps 🙂