https://community.spotify.com/t5/Subscriptions/Subscription-Spotify-Premium-Duo/m-p/4781537#M118430 <P><STRONG>Plan</STRONG></P><P>Spotify Premiun Duo</P><P><STRONG>Country</STRONG></P><P>Colombia</P><P><STRONG>Operating System</STRONG></P><P>Android</P><P><STRONG>My Question or Issue</STRONG></P><P>After entering the credit card details to subscribe to the Spotify Premium Duo plan with the first month free, the system shows me the following error: "An error occurred in the payment. Please try again or use another payment method. I want help". I already called the bank and they tell me that everything is fine and that authorizations were made for zero pesos. I also tried in other browsers and incognito form and the error persists, please help</P> Fri, 05 Jul 2019 12:20:11 GMT Juanpix 2019-07-05T12:20:11Z https://community.spotify.com/t5/Subscriptions/Subscription-Spotify-Premium-Duo/m-p/4781537#M118430 <P><STRONG>Plan</STRONG></P><P>Spotify Premiun Duo</P><P><STRONG>Country</STRONG></P><P>Colombia</P><P><STRONG>Operating System</STRONG></P><P>Android</P><P><STRONG>My Question or Issue</STRONG></P><P>After entering the credit card details to subscribe to the Spotify Premium Duo plan with the first month free, the system shows me the following error: "An error occurred in the payment. Please try again or use another payment method. I want help". I already called the bank and they tell me that everything is fine and that authorizations were made for zero pesos. I also tried in other browsers and incognito form and the error persists, please help</P> Fri, 05 Jul 2019 12:20:11 GMT https://community.spotify.com/t5/Subscriptions/Subscription-Spotify-Premium-Duo/m-p/4781537#M118430 Juanpix 2019-07-05T12:20:11Z https://community.spotify.com/t5/Subscriptions/Subscription-Spotify-Premium-Duo/m-p/4782064#M118454 <P>Hey there&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/22922462">@Juanpix</a></P><P>thanks for posting !</P><P>&nbsp;</P><P>You payment method should match the country you intialy registered in.</P><P>Please use <A href="https://support.spotify.com/account_payment_help/payment_help/problems-paying-for-spotify-by-card/" target="_self">this</A> help page to troubleshoot payment issues.</P><P>&nbsp;</P><P>On top of that, for further info on the Spotify Duo subscription please visit <A href="https://support.spotify.com/account_payment_help/premium_duo/duo/" target="_self">this</A> help page.</P><P>&nbsp;</P><P>Let me know how it goes <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sat, 06 Jul 2019 07:43:44 GMT https://community.spotify.com/t5/Subscriptions/Subscription-Spotify-Premium-Duo/m-p/4782064#M118454 OneByBoo 2019-07-06T07:43:44Z