Spotify Double Charging Issue

Krmklr — Fri, 05 Jul 2019 13:16:02 GMT

Plan

Premium

Country

Turkey

My Question or Issue

Hello;

I have noticed that both App Store and Spotify charge me per month and thus I have been paying double charge for my Spotify account. I contacted with Spotify for the return of the payments that I have been paying unjustly and after a couple of mails in which various informations transmitted they suggested I would contact with App Store. When I identified the issue to the App Store they immediately refunded the last payment but there are a lot of payments which have been delivered to the App Store and Spotift both. Could someone instruct me on the issue so that I would be refunded the over-payment pleas ? Thank you ...

Re: Spotify Double Charging Issue

Billy-J — Fri, 05 Jul 2019 17:03:20 GMT

Hey @Krmklr, help's here!

I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. I hope this helps!

topic Spotify Double Charging Issue in Subscriptions

Spotify Double Charging Issue

Re: Spotify Double Charging Issue