topic Betreff: Spotify Family in Subscriptions

Spotify Family

descay90 — Sun, 21 Jul 2019 08:02:37 GMT

Plan

Premium

Country

Singapore

Device

LG V30

My Question or Issue

I have previously subscribed Spotify Premium via Partner with Singtel Telecom. I have since cancelled Spotify Premium with Singtel as I would like to subscribe to Spotify Family account. Singtel has informed me that my Spotify subscription with them has ended today, but when I logged into Spotify via browser, it still shows my subscription is still with Singtel.

Could someone advise me how I can subscribe to Spotify Family? Thank you.

Betreff: Spotify Family

ListenToGlobal — Sun, 21 Jul 2019 12:28:16 GMT

Hey @descay90!

Welcome to the Spotify Community.

Perhaps it takes a while to update the status of your Spotify subscription. I'd suggest you to wait a day and check again. You can also contact @SpotifyCares on Twitter to get further help.

I hope this helps, keep me posted!

Felix

Betreff: Spotify Family

descay90 — Sun, 21 Jul 2019 12:57:13 GMT

Thanks for the reply. 🙂

I will wait for another day to see if my Spotify subscription with Singtel has ended.