https://community.spotify.com/t5/Subscriptions/Pagamento/m-p/4809708#M119509 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/23030598">@Brenog98</a>, thanks for reaching out to the Community!</P><P>&nbsp;</P><P>I hope you don't mind me replying back in English.</P><P>In terms of you being overcharged for Premium, I'd recommend checking out <A href="https://support.spotify.com/article/refund-policy/" target="_blank" rel="noopener">Spotify's refund policy</A> &gt;<STRONG> Charged more than once in a month?</STRONG> section.</P><P>&nbsp;</P><P>Also, since you're not getting Premium, could you try logging out &gt; restart device &gt; log back in? You can also follow some troubleshooting steps <A href="https://support.spotify.com/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/" target="_blank" rel="noopener">here</A>.</P><P>&nbsp;</P><P>Let me know how this goes <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Thu, 22 Aug 2019 10:36:38 GMT Billy-J 2019-08-22T10:36:38Z https://community.spotify.com/t5/Subscriptions/Pagamento/m-p/4809238#M119505 <P>Paguei meu Spotify duas vezes esse mês no boleto e ainda não liberaram meu Premium ,estou decepcionado com isso&nbsp;</P> Wed, 21 Aug 2019 15:24:15 GMT https://community.spotify.com/t5/Subscriptions/Pagamento/m-p/4809238#M119505 Brenog98 2019-08-21T15:24:15Z https://community.spotify.com/t5/Subscriptions/Pagamento/m-p/4809708#M119509 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/23030598">@Brenog98</a>, thanks for reaching out to the Community!</P><P>&nbsp;</P><P>I hope you don't mind me replying back in English.</P><P>In terms of you being overcharged for Premium, I'd recommend checking out <A href="https://support.spotify.com/article/refund-policy/" target="_blank" rel="noopener">Spotify's refund policy</A> &gt;<STRONG> Charged more than once in a month?</STRONG> section.</P><P>&nbsp;</P><P>Also, since you're not getting Premium, could you try logging out &gt; restart device &gt; log back in? You can also follow some troubleshooting steps <A href="https://support.spotify.com/account_payment_help/payment_help/i-pay-for-premium-why-am-i-on-free/" target="_blank" rel="noopener">here</A>.</P><P>&nbsp;</P><P>Let me know how this goes <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Thu, 22 Aug 2019 10:36:38 GMT https://community.spotify.com/t5/Subscriptions/Pagamento/m-p/4809708#M119509 Billy-J 2019-08-22T10:36:38Z