topic Re: Using multiple gift cards? in Subscriptions

Using multiple gift cards?

kpcf-3te_77n — Wed, 28 Aug 2019 01:48:58 GMT

I just bought 2 gift cards for 3 months each (6 months total) and I can't redeem one of them? It just says something went wrong. Is there a limit of gift cards I can redeem in a period of time?

Re: Using multiple gift cards?

OneByBoo — Wed, 28 Aug 2019 11:49:41 GMT

Hey there @kpcf-3te_77n,

thanks for posting !

Please read this help page on gift cards to get all the info you need.

In addition and in order to solve the issue i'd recommend using this help page.

Let me know how it goes 🙂

Re: Using multiple gift cards?

kpcf-3te_77n — Wed, 28 Aug 2019 13:35:24 GMT

It's been 19 hours since I bought the two gift cards and one of them still doens't work. And the iinformation I wanted isn't avaiable anywhere on the spotify help page.

Re: Using multiple gift cards?

OneByBoo — Wed, 28 Aug 2019 17:00:02 GMT

Hey there @kpcf-3te_77n

thanks for the update !

If you have redeemed one gift card you'll have to wait for it to finish before you can reedem the second one.

Two gift cards each for 3 months are not reedemable at the same time.

Let me know if you have any further questions 🙂