topic Re: Double charged in Subscriptions

Double charged

Nursejaq — Wed, 28 Aug 2019 19:08:27 GMT

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

Re: Double charged

Brunelicia — Wed, 28 Aug 2019 19:16:57 GMT

Hey @Nursejaq ,

Welcome to the Community!

Sorry to hear this. If you’ve been charged twice I recommend looking at this Spotify Answer for more information.

I hope this helps!

Re: Double charged

Nursejaq — Wed, 28 Aug 2019 19:20:43 GMT

No. I’ve been over this with your customer service for days. I sent proof
of double billing then they went silent. I demand a solution to this
problem immediately. Please have a manager contact me ASAP.

Re: Double charged

Loxer — Wed, 28 Aug 2019 19:21:41 GMT

Hey @Nursejaq,

Did you get any emails when you first contacted them?

Thanks 🙂