https://community.spotify.com/t5/Subscriptions/Can-t-cancel-my-subscription/m-p/4814025#M119719 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/23052804">@jvielma1960</a>, thanks for reaching out to the Community!</P><P>&nbsp;</P><P>Could you try canceling your subscription following <A href="https://support.spotify.com/article/how-to-cancel-your-subscription/" target="_blank" rel="noopener">these steps</A> using a different browser?</P><P>&nbsp;</P><P>Let me know how this goes <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Thu, 29 Aug 2019 22:01:38 GMT Billy-J 2019-08-29T22:01:38Z https://community.spotify.com/t5/Subscriptions/Can-t-cancel-my-subscription/m-p/4813831#M119708 <P>Iam trying to cancel my subscription on the web, nevertheless when I click in cancel or change, it takes me to the subscription page to enter my credit card information.</P><P>It's non-sense as I am trying to cancel the subscription.</P><P>Shall I call my credit card processor and ask to not authorize any more as is a company that force you to keep the subscription?</P> Thu, 29 Aug 2019 14:41:03 GMT https://community.spotify.com/t5/Subscriptions/Can-t-cancel-my-subscription/m-p/4813831#M119708 jvielma1960 2019-08-29T14:41:03Z https://community.spotify.com/t5/Subscriptions/Can-t-cancel-my-subscription/m-p/4814025#M119719 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/23052804">@jvielma1960</a>, thanks for reaching out to the Community!</P><P>&nbsp;</P><P>Could you try canceling your subscription following <A href="https://support.spotify.com/article/how-to-cancel-your-subscription/" target="_blank" rel="noopener">these steps</A> using a different browser?</P><P>&nbsp;</P><P>Let me know how this goes <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Thu, 29 Aug 2019 22:01:38 GMT https://community.spotify.com/t5/Subscriptions/Can-t-cancel-my-subscription/m-p/4814025#M119719 Billy-J 2019-08-29T22:01:38Z