topic Re: Credit Card Payment Failure in Subscriptions

Credit Card Payment Failure

Blumentalovic — Tue, 17 Sep 2019 07:38:51 GMT

Every month, my spotify premium payment fails.

When i update my payment details, it takes the payment and i can keep using premium.

The problem is that i use the same credit card before and after updating payment details. But every month, im having this problem.

Any help will be appreciated, thanks.

Re: Credit Card Payment Failure

Billy-J — Tue, 17 Sep 2019 12:28:06 GMT

Hey @Blumentalovic, thanks for reaching out to the Community!

I'd recommend getting in touch with Customer Support here.

They'll take a look backstage and see what's going on.

Have a great day 🙂