topic Re: Google Home Mini in Subscriptions

Google Home Mini

KatelynDeJong — Mon, 11 Nov 2019 01:55:37 GMT

Plan

Premium

Country

USA

Device

(iPhone 8, Samsung Galaxy 8, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I live in the US and I got my email 2 days ago about getting a free Google Home Mini. When I do the whole process and go to the checkout it doesn't apply any discount and I haven't received a code. Any Idea on what to do. I've been a premium member for at least 7 years.

Re: Google Home Mini

Billy-J — Mon, 11 Nov 2019 05:24:53 GMT

Hey @KatelynDeJong, thanks for reaching out to the Community!

Could you make sure that you've followed all the steps correctly in this Spotify Answer? It's also best to try this using a different browser or private window.

Let me know how this goes!

Re: Google Home Mini

KatelynDeJong — Mon, 11 Nov 2019 09:48:10 GMT

It finally worked on my phone. Took me about ten tries.

Re: Google Home Mini

Billy-J — Mon, 11 Nov 2019 19:58:39 GMT

Hey @KatelynDeJong,

I'm happy to hear you're able to redeem your Google Home Mini.

Let me know if you need anything else!

Re: Google Home Mini

dan2020 — Fri, 27 Dec 2019 18:14:46 GMT

This solution did not work for me.

Never received my code for a free Google Home Mini

Re: Google Home Mini

dan2020 — Fri, 27 Dec 2019 18:17:53 GMT

Here's the message I received....

Access Denied
You do not have sufficient privileges for this resource or its parent to perform this action.
Click your browser's Back button to continue.

Return to my original page

Re: Google Home Mini

Peter — Fri, 03 Jan 2020 12:58:42 GMT

Hey @dan2020 - help's here!

Could you let us know at which stage of the process for claiming your GHM device you're seeing this?

If you could send us a screenshot to show us what you're seeing on your end, that would be great.

In the meantime, could you just make sure you meet the eligibility criteria for the offer here?

Thanks! Keep us posted 🙂