topic Re: Subscription failed in Subscriptions https://community.spotify.com/t5/Subscriptions/Subscription-failed/m-p/4863787#M121666 <P>Hi&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/23276311">@Haru14</a>,</P><P>thanks for reaching out about this !</P><P>&nbsp;</P><P>As a first and basic step, i recommend using <A href="https://support.spotify.com/article/do-i-have-an-additional-account/" target="_self">this</A> help page to locate all accounts listed with your details.</P><P>&nbsp;</P><P>It's a common mistake among users to create more than one account and be logged into the wrong one.</P><P>&nbsp;</P><P>Let me know how it goes <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 27 Nov 2019 19:23:55 GMT OneByBoo 2019-11-27T19:23:55Z Subscription failed https://community.spotify.com/t5/Subscriptions/Subscription-failed/m-p/4863566#M121663 <P><STRONG>Plan</STRONG></P><P>Free</P><P><STRONG>Country</STRONG></P><P>India</P><P><STRONG>Device</STRONG></P><P>Mi note 4</P><P><STRONG>Operating System</STRONG></P><P>Android</P><P>&nbsp;</P><P><STRONG>My Question or Issue&nbsp;</STRONG></P><P><STRONG>I paid for one month subscription of 129 INR but my account hasn't been updated. I have attached the payment receipt.&nbsp;</STRONG></P><P>&nbsp;</P> Wed, 27 Nov 2019 12:53:09 GMT https://community.spotify.com/t5/Subscriptions/Subscription-failed/m-p/4863566#M121663 Haru14 2019-11-27T12:53:09Z Re: Subscription failed https://community.spotify.com/t5/Subscriptions/Subscription-failed/m-p/4863787#M121666 <P>Hi&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/23276311">@Haru14</a>,</P><P>thanks for reaching out about this !</P><P>&nbsp;</P><P>As a first and basic step, i recommend using <A href="https://support.spotify.com/article/do-i-have-an-additional-account/" target="_self">this</A> help page to locate all accounts listed with your details.</P><P>&nbsp;</P><P>It's a common mistake among users to create more than one account and be logged into the wrong one.</P><P>&nbsp;</P><P>Let me know how it goes <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 27 Nov 2019 19:23:55 GMT https://community.spotify.com/t5/Subscriptions/Subscription-failed/m-p/4863787#M121666 OneByBoo 2019-11-27T19:23:55Z