https://community.spotify.com/t5/Subscriptions/Student-Subscription-Failed/m-p/4868331#M121865 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2019-12-07-01-48-16-90.png" style="width: 1080px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/110589i380510744678C62F/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2019-12-07-01-48-16-90.png" alt="Screenshot_2019-12-07-01-48-16-90.png" /></span></P><P> </P><P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>&nbsp;</P><P><STRONG>Device</STRONG></P><P>(oppo f5)</P><P><STRONG>Operating System</STRONG></P><P>(Android )</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P><SPAN>Why it keeps telling me to update my details and subscription failure. I paid my premium last November 30,2019. How can I fix this? Hoping for fast action.</SPAN></P> Fri, 06 Dec 2019 17:51:30 GMT mood_switch 2019-12-06T17:51:30Z https://community.spotify.com/t5/Subscriptions/Student-Subscription-Failed/m-p/4868331#M121865 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2019-12-07-01-48-16-90.png" style="width: 1080px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/110589i380510744678C62F/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2019-12-07-01-48-16-90.png" alt="Screenshot_2019-12-07-01-48-16-90.png" /></span></P><P> </P><P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>&nbsp;</P><P><STRONG>Device</STRONG></P><P>(oppo f5)</P><P><STRONG>Operating System</STRONG></P><P>(Android )</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P><SPAN>Why it keeps telling me to update my details and subscription failure. I paid my premium last November 30,2019. How can I fix this? Hoping for fast action.</SPAN></P> Fri, 06 Dec 2019 17:51:30 GMT https://community.spotify.com/t5/Subscriptions/Student-Subscription-Failed/m-p/4868331#M121865 mood_switch 2019-12-06T17:51:30Z https://community.spotify.com/t5/Subscriptions/Student-Subscription-Failed/m-p/4868517#M121872 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/23086447">@mood_switch</a>&nbsp;</P><P>&nbsp;</P><P>You should fill out the <A href="https://www.spotify.com/about-us/contact/" target="_blank" rel="noopener">contact form</A>, and someone from Spotify will be happy to help you within 24 hrs.</P><P>&nbsp;</P><P>If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.</P><P>&nbsp;</P><P>Alternatively, if you prefer support via Twitter, you can tweet <A href="http://www.twitter.com/SpotifyCares" target="_blank" rel="noopener">@SpotifyCares</A> or message <A href="https://www.facebook.com/SpotifyCares/" target="_blank" rel="noopener">Spotify Cares Facebook</A>.</P> Sat, 07 Dec 2019 00:50:51 GMT https://community.spotify.com/t5/Subscriptions/Student-Subscription-Failed/m-p/4868517#M121872 osornios 2019-12-07T00:50:51Z