https://community.spotify.com/t5/Subscriptions/My-bank-card/m-p/4870684#M122008 <P>Use the contact form:</P><P><A href="https://support.spotify.com/us/contact-spotify-support/" target="_blank">https://support.spotify.com/us/contact-spotify-support/</A></P><P>Contact Spotify Support. They can change the e-mail address associated with your account, and then you can reset the password, log in, and cancel your service.</P><P>You will need to prove that it is your account. They will ask you to send a copy of your bank statement showing the monthly charge from Spotify. They can use that information to identify the account.</P> Wed, 11 Dec 2019 01:14:30 GMT Erin_Baxter 2019-12-11T01:14:30Z https://community.spotify.com/t5/Subscriptions/My-bank-card/m-p/4870681#M122007 <P>pleas i log out of my account and my card still working in this account i want to cancel but i cant because i lost the email and the password can u pls help me to remove my card.&nbsp;</P><P>Thsnks</P> Wed, 11 Dec 2019 00:54:16 GMT https://community.spotify.com/t5/Subscriptions/My-bank-card/m-p/4870681#M122007 ohourbi6 2019-12-11T00:54:16Z https://community.spotify.com/t5/Subscriptions/My-bank-card/m-p/4870684#M122008 <P>Use the contact form:</P><P><A href="https://support.spotify.com/us/contact-spotify-support/" target="_blank">https://support.spotify.com/us/contact-spotify-support/</A></P><P>Contact Spotify Support. They can change the e-mail address associated with your account, and then you can reset the password, log in, and cancel your service.</P><P>You will need to prove that it is your account. They will ask you to send a copy of your bank statement showing the monthly charge from Spotify. They can use that information to identify the account.</P> Wed, 11 Dec 2019 01:14:30 GMT https://community.spotify.com/t5/Subscriptions/My-bank-card/m-p/4870684#M122008 Erin_Baxter 2019-12-11T01:14:30Z