https://community.spotify.com/t5/Subscriptions/My-account-is-stuck-on-free/m-p/4875644#M122181 <P>&nbsp;</P><P><STRONG>Plan</STRONG></P><P>Free/Premium&nbsp; &lt;--- should be premium</P><P><STRONG>Country</STRONG></P><P>The Netherlands</P><P><STRONG>Device</STRONG></P><P>(I'm currently writing this on my lenovo legion laptop)</P><P><STRONG>Operating System</STRONG></P><P>(Windows 10.)</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>I just payed my 1 cent for 3 months free, but my account still says 'Free', which is extremely frustrating since I'm going on a vacation tommorow... I tried several things, followed all the 'troubleshooter' guides, please help me....asap :)))</P> Sat, 21 Dec 2019 22:48:26 GMT Annadvrs 2019-12-21T22:48:26Z https://community.spotify.com/t5/Subscriptions/My-account-is-stuck-on-free/m-p/4875644#M122181 <P>&nbsp;</P><P><STRONG>Plan</STRONG></P><P>Free/Premium&nbsp; &lt;--- should be premium</P><P><STRONG>Country</STRONG></P><P>The Netherlands</P><P><STRONG>Device</STRONG></P><P>(I'm currently writing this on my lenovo legion laptop)</P><P><STRONG>Operating System</STRONG></P><P>(Windows 10.)</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>I just payed my 1 cent for 3 months free, but my account still says 'Free', which is extremely frustrating since I'm going on a vacation tommorow... I tried several things, followed all the 'troubleshooter' guides, please help me....asap :)))</P> Sat, 21 Dec 2019 22:48:26 GMT https://community.spotify.com/t5/Subscriptions/My-account-is-stuck-on-free/m-p/4875644#M122181 Annadvrs 2019-12-21T22:48:26Z https://community.spotify.com/t5/Subscriptions/My-account-is-stuck-on-free/m-p/4875834#M122201 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/23351017">@Annadvrs</a>, thanks for reaching out to the Community!<BR /><BR />Could you make sure that you followed all the troubleshooting steps <A href="https://support.spotify.com/article/i-pay-for-premium-why-am-i-on-free/" target="_blank" rel="noopener">here</A>? If that doesn't help, could you send me a screenshot of your <A href="https://www.spotify.com/account/overview/" target="_blank" rel="noopener">subscription status</A>? Please make sure to hide sensitive info when posting to the Community.</P><P>&nbsp;</P><P>Looking forward to your reply <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P> Sun, 22 Dec 2019 15:59:27 GMT https://community.spotify.com/t5/Subscriptions/My-account-is-stuck-on-free/m-p/4875834#M122201 Billy-J 2019-12-22T15:59:27Z