https://community.spotify.com/t5/Subscriptions/3-month-free-2019/m-p/4878396#M122351 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/23377445">@skachak</a>, thanks for reaching out to the Community!</P><P>&nbsp;</P><P>I'll be happy to help.<BR />Did you get this offer via email? If you did, could you try following some troubleshooting steps <A href="https://support.spotify.com/article/i-pay-for-premium-why-am-i-on-free/" target="_blank" rel="noopener">here</A>?<BR /><BR />Let me know how this goes <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P> Tue, 31 Dec 2019 02:25:51 GMT Billy-J 2019-12-31T02:25:51Z https://community.spotify.com/t5/Subscriptions/3-month-free-2019/m-p/4878337#M122340 <P><STRONG>My Question or Issue:</STRONG></P><P><STRONG>TODAY I PAID MY PREMIUM FAMILY PLAN, AND THEY DIDNT RESPECT ME MY 3 MONTH FREE, WHY NOT IF I DIDNT CANCEL AFTER 19 OCTOBER 2019, I HAVE CANCELED AT 2018</STRONG></P><P><STRONG>IF ANY ONE SPEAKS SPANISH, PLEASE ANSWER ME IN SPANISH</STRONG></P><P><STRONG>THANKS</STRONG></P><P>&nbsp;</P> Mon, 30 Dec 2019 21:43:03 GMT https://community.spotify.com/t5/Subscriptions/3-month-free-2019/m-p/4878337#M122340 skachak 2019-12-30T21:43:03Z https://community.spotify.com/t5/Subscriptions/3-month-free-2019/m-p/4878396#M122351 <P>Hey&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/23377445">@skachak</a>, thanks for reaching out to the Community!</P><P>&nbsp;</P><P>I'll be happy to help.<BR />Did you get this offer via email? If you did, could you try following some troubleshooting steps <A href="https://support.spotify.com/article/i-pay-for-premium-why-am-i-on-free/" target="_blank" rel="noopener">here</A>?<BR /><BR />Let me know how this goes <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span>&nbsp;</P> Tue, 31 Dec 2019 02:25:51 GMT https://community.spotify.com/t5/Subscriptions/3-month-free-2019/m-p/4878396#M122351 Billy-J 2019-12-31T02:25:51Z