Looped in subscription

Muadib74 — Thu, 02 Jan 2020 11:46:25 GMT

Hi there,

after my free period expired I'd like to subscribe for family premium. When I click on the subscriptopn and choose paypal it forwards me to paypal for payment.

In Paypal then, when trying to pay, it tells me that I allready have used 3 months for free, but off course I can subscripe without the trial period. When I confirm I get in loop. It allways reminds me that I cant go for the trial period and Icannot end the subscription.

I tried it on my mobile as well as on the laptop.

nice way to keep costumers from ordering 😉

Re: Looped in subscription

Billy-J — Thu, 02 Jan 2020 14:24:19 GMT

Hey @Muadib74, thanks for reaching out to the Community!

Could you try getting Premium Family by going here and selecting your plan?

Let me know how this goes!

topic Looped in subscription in Subscriptions

Looped in subscription

Re: Looped in subscription