topic Re: iade talebi in Subscriptions

iade talebi

goksu_zabun — Mon, 30 Dec 2019 20:33:58 GMT

Plan

Premium

Country

Türkiye

Device

(iPhone 7 Plus)

Operating System

(iOS 12, Windows 10,etc.)

My Question or Issue

spotify aile hesabına geçiş yapacağım için aşağıda belirttiğim makbuz bilgilerime istinaden spotify aboneliğim için kredi kartımdan çekilen tutarın iadesini talep etmekteyim.

<community rock star edit - removed personal and payment info>

Re: iade talebi

OneByBoo — Tue, 07 Jan 2020 06:22:27 GMT

Hi there @goksu_zabun,

thanks for reaching out and i hope you don't mind me replying in English !

I would like to refer you to this official info page on refunds.

It contains all the information and knowledge base needed to understand if a user is eligible for one.

Furthermore, it can also direct you to support for continuing the process if needed.

Hope this helps.

Let me know if you have any further questions 🙂

Re: iade talebi

Petya — Tue, 07 Jan 2020 12:31:14 GMT

Hi there @goksu_zabun,

Thanks for posting here!

Just so you know, if you're paying for Premium for you own account and you accept a Premium Family invitation, then you become part of a Premium Family plan. After you've become part of the Premium Family plan, you'll no longer be charged for Premium.

If you, however, have any Premium time on your account and you haven't used it, no worries - it'll stay on your account. This means that if after some time you leave the Premium Family plan, the Premium time you had left will be activated and you'll still be able to enjoy it.

If the case is that you're going to be the manager of the Family Plan and have just paid for Premium, you'll be able to subscribe to Premium Family but will be charged earlier for the next month due to the price difference between the two subscriptions.

We hope this helps, let us know if you need any more info on anything Spotify-related 🙂