topic Can't subscribe to premium in Subscriptions

Can't subscribe to premium

monikahanik — Thu, 09 Jan 2020 16:27:44 GMT

Hey guys,

when I try subscribe to a family premium account I get a window where it says that I'm getting 3 Months for free. I already used my free 3 months a while ago, so logically I get a error message after the PayPal checkout. However when I click I still want to subscribe I can't choose a subscription plan without the 3 month trial. So I'm stuck in a loop hole and can't get past PayPal checkout to subscribe to premium.

Any ideas how to fix this?

Re: Can't subscribe to premium

OneByBoo — Thu, 09 Jan 2020 17:56:58 GMT

Hi there @monikahanik,

thanks for posting !

Could you please try subscribing using an incognito page for the process ?

Let me know how it goes 🙂

Re: Can't subscribe to premium

monikahanik — Fri, 10 Jan 2020 15:56:27 GMT

Didn't work 😞

Re: Can't subscribe to premium

OneByBoo — Sat, 11 Jan 2020 08:00:12 GMT

Hi @monikahanik,

thanks for trying me advise out !

I would like to refer you to a similar post.

Please scroll down (here) and try out the link provided by @Petya.

Thanks for your cooperation 🙂