Link premium account

ivong1987 — Mon, 20 Jan 2020 15:49:31 GMT

Plan

Premium

Country

Argentina

Device

Samsung J7 (2016)

Operating System

Android

My Question or Issue

Hello everyone, i'm having a problem with my Spotify account.
I suscribed to the Premium Plan, and later my daughter uninstalled Spotify on my phone.
I downloaded the app again, but I can't get the Premium Plan that is charged on my credit card.
My question is:
How can I associate my premium plan, which is being debited from my credit card to a free account?

Re: Link premium account

Billy-J — Mon, 20 Jan 2020 17:57:25 GMT

Hey @ivong1987, thanks for reaching out to the Community!

I'm sorry to hear this.

Could you let me know what happens when you try to login after the reinstall? If there is an error message being shown, please send me a screenshot of that (Make sure to hide sensitive info when posting to the Community).

Let me know how this goes!

topic Re: Link premium account in Subscriptions

Link premium account

Re: Link premium account