topic Re: change country not working in Subscriptions

change country not working

paolodenti — Wed, 18 Oct 2017 03:53:22 GMT

I am trying to chnge country settings, following the instructions found here: https://support.spotify.com/us/article/How-can-I-change-my-country-setting/

but after I changed the payment settings to the new country the profile is still fixed on the previous country and the catalog as well, even if the accepted payment method belongs to the new country.

Any idea?

Thanks

Re: change country not working

Maxim — Wed, 18 Oct 2017 12:41:17 GMT

Hey @paolodenti,

You need to wait until your next billing date. The country setting won't update until then.

Hope this helps!

Re: change country not working

paolodenti — Wed, 18 Oct 2017 14:47:29 GMT

thanks!

Re: change country not working

zabbaskeema — Thu, 23 Jan 2020 14:24:38 GMT

Why dont these geniuses state it in their stupid instructions????? Jeeez.

Re: change country not working

Katerina — Fri, 24 Jan 2020 07:31:04 GMT

Hey there @zabbaskeema,

Thanks for posting about this here in the Community!

If you're having troubles updating your payment details, we'd recommend taking a look at the steps listed in this support site article first.

You should be able to find there additional details like when the changes will be updated on your account.

Keep in mind that you can always track your subscription changes in your account overview page.

Hope this is helpful but don't hesitate to give us a shout if there's anything else!

Have a lovely day 🙂