Family subscription loop

robinsonadam72 — Fri, 24 Jan 2020 00:36:30 GMT

In the past I must have gotten a free trial ... I cancelled google play ... signed up for the family plan invited two people ... tried to upgrade to premium the only option is 3 month trial ... I try that an a link comes alive saying you must click here you have had a trial BUT it takes me back to the 3 month family trial ... not sure what I am doing wrong here but I has to be easier to take my money ... I don't want to set up a new email

Re: Family subscription loop

Billy-J — Sun, 26 Jan 2020 15:25:32 GMT

Hey @robinsonadam72, thanks for reaching out to the Community!

I'll be happy to help.

Could you try going here and select Premium Family to get started? If that doesn't work, try the same thing using a different browser or private window.

Let me know how this goes.

topic Re: Family subscription loop in Subscriptions

Family subscription loop

Re: Family subscription loop