https://community.spotify.com/t5/Subscriptions/Payment-fail/m-p/4897450#M123108 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/23481646">@DanielMatias</a>,</P> <P>&nbsp;</P> <P>Thanks for reaching out about this and welcome to the Community.</P> <P>&nbsp;</P> <P>It'd be good for you to wait a few days and try with this new payment method&nbsp;again, also in a&nbsp;private/incognito window (there might’ve been a temporary connection problem), preferably with a computer.</P> <P>&nbsp;</P> <P>If you're still experiencing what you reported even after waiting, it'd be helpful to get in touch with your payment method provider to&nbsp;double-check whether they authorized recurrent payments (such as the Spotify Premium renewal ones).</P> <P>&nbsp;</P> <P>Let us know how you get on. We'll be here if there's anything else we can help with!</P> Tue, 11 Feb 2020 09:50:02 GMT Mario 2020-02-11T09:50:02Z https://community.spotify.com/t5/Subscriptions/Payment-fail/m-p/4897290#M123103 <P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P>Portugal</P><P><STRONG>My Question or Issue</STRONG></P><P>I have tried to update my payment method, in incognito page inclusive. It still fails always.</P><P>&nbsp;</P> Tue, 11 Feb 2020 00:30:33 GMT https://community.spotify.com/t5/Subscriptions/Payment-fail/m-p/4897290#M123103 DanielMatias 2020-02-11T00:30:33Z https://community.spotify.com/t5/Subscriptions/Payment-fail/m-p/4897450#M123108 <P>Hey <a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/23481646">@DanielMatias</a>,</P> <P>&nbsp;</P> <P>Thanks for reaching out about this and welcome to the Community.</P> <P>&nbsp;</P> <P>It'd be good for you to wait a few days and try with this new payment method&nbsp;again, also in a&nbsp;private/incognito window (there might’ve been a temporary connection problem), preferably with a computer.</P> <P>&nbsp;</P> <P>If you're still experiencing what you reported even after waiting, it'd be helpful to get in touch with your payment method provider to&nbsp;double-check whether they authorized recurrent payments (such as the Spotify Premium renewal ones).</P> <P>&nbsp;</P> <P>Let us know how you get on. We'll be here if there's anything else we can help with!</P> Tue, 11 Feb 2020 09:50:02 GMT https://community.spotify.com/t5/Subscriptions/Payment-fail/m-p/4897450#M123108 Mario 2020-02-11T09:50:02Z