topic Commercials playing on premium in Subscriptions

Commercials playing on premium

MartinXXXXX — Fri, 14 Feb 2020 09:43:32 GMT

Plan

Premium

Country

Slovakia

Device

Operating System

Windows 10

My Question or Issue

Why do I have to listen to aggressive political ads when I pay a premium account. You angry me today !!!

Political advertisements of SMER and VLAST

Today 7:30 (CET) twice, then it didn't happen again

Billy-J — Fri, 14 Feb 2020 11:21:46 GMT

Hey @MartinXXXXX, thanks for reaching out to the Community!

I'm sorry to hear this.

Does this happen when you're listening to a podcast or when you listen to music in general?

You can also check the status of your account here.

Keep me updated.

MartinXXXXX — Fri, 14 Feb 2020 12:39:02 GMT

It only happened this morning, not yet repeated.

Probably some bug in the system.

Billy-J — Sun, 16 Feb 2020 05:29:01 GMT

Hey @MartinXXXXX,

Okay, if it repeats again just reply here and let me know when the ad appears or if it happens when you're listening to a Podcast.

Have a great day!