topic Re: A valid mail from spotify or a scam? in Subscriptions

A valid mail from spotify or a scam?

ssnp — Sun, 16 Feb 2020 17:53:10 GMT

Hi, got a mail from an account that seems to be Spotify Support but I'm not sure if it's not a scam. The button re-directs to a page: larsen. com. ar/ prueba/ ipaltam/ html/ (without spaces), the mail itself comes from a sender named "no-reply (at) intranet. nimax. it". Is it really Spotify Support or is someone trying to get my info? I have already got my account stolen once so I'm trying to be sure.
The mail is in the attachment.

Thanks for helping!

Re: A valid mail from spotify or a scam?

Emilia_8 — Sun, 16 Feb 2020 18:03:15 GMT

Hi @ssnp,

Thank you for reaching out here in the Community!

If you get any suspicious emails, make sure to forward the entire email to spoof@spotify.com.

Spotify team will investigate it and they will let you know if the email is legitimate.

For more details on that, check this support article.

I hope you'll find this helpful!