topic No ads. False advertising! in Subscriptions

No ads. False advertising!

YUOISTEHSUCK — Fri, 13 Mar 2020 18:02:56 GMT

I am a paying premium member so I should not see or hear any ads. I don't care about the information on your support site that says "some podcasts may have third-party advertising or sponsorship messages within their episodes", because you didn't disclose that when I become paying premium member. Even today when you click on premium member it says.. NO ADS.

No ads means... NO ADS! This is false advertising.

Re: No ads. False advertising!

Ivan — Mon, 16 Mar 2020 07:23:08 GMT

Hey there @YUOISTEHSUCK,

Thanks for reaching out to the Community about this.

Let us know if you see and hear ads between the tracks you play or within a podcast episode. This way we can take a closer look at the issue you're experiencing.

We'll look out for your reply.