topic Updated payment info will charge date change in Subscriptions

Updated payment info will charge date change

Shantellshae — Sun, 15 Mar 2020 05:12:27 GMT

i updated my payment info and my usual charge date was the 28th of every month but it took out the money on the 6th after I updated. Will the 6th be my new charge date? I need to know for financial reasons

Re: Updated payment info will charge date change

Mario — Mon, 16 Mar 2020 07:04:59 GMT

Hey @Shantellshae,

Thanks for reaching out about this here in the Community.

You can double-check your next billing date if you go here and take a look at the details under Account overview > Your plan > Payment.

Unless you update your payment info again, this billing date shouldn't change.

Hope you'll find this info useful. Let us know if there's anything else we can help with!

Re: Updated payment info will charge date change

Shantellshae — Sun, 15 Mar 2020 17:14:51 GMT

The link didn’t work

Re: Updated payment info will charge date change

Mario — Mon, 16 Mar 2020 07:10:19 GMT

Hey @Shantellshae,

Thanks for keeping us in the loop.

Sorry for the inconvenience. Would you mind trying again? It should be working now.

We're looking forward to your update and we're here to help with anything else too!