topic Re: Hulu in Subscriptions

Hulu

gosor5522 — Thu, 16 Apr 2020 21:52:40 GMT

Plan

Student Premium

Country

United States

Device

(Macbook Air)

Operating System

(iOS )

My Question or Issue

I see I have Hulu enabled and when I go to login it lets me in and says to start a free trial instead of showing my movies and shows.

Re: Hulu

Macaronicowboy — Sat, 18 Apr 2020 06:20:58 GMT

I have the same issue, I've had the Spotify+Hulu+Showtime deal for years now and I've never been able to actually watch stuff on Hulu because of this same problem. Whenever I click on the link via my Spotify profile, I am sent to a page that tells me to get a free trial. Very anooying

Re: Hulu

Xenia — Mon, 20 Apr 2020 08:46:08 GMT

Hey there @gosor5522 and @Macaronicowboy,

Thanks for reaching out to the Community about this. No worries - help's here.

If you see that your Hulu plan is activated but you're still redirected to the sign-up page when clicking on the Start Watching button, you can try linking your accounts again here, preferably using an incognito or private window in your browser on a desktop device.

If, however, you've linked your Spotify account to the wrong Hulu account, you'll need to cancel your subscription, wait until it reverts to free and resubscribe to Premium Student again.

Once you've done that, you can activate your Hulu ad-supported plan with the right Hulu account from Your Services. It'd be a good idea doing that in an incognito/private window as well.

If the above tactics don't work, you can also check out the steps at Hulu's help center or get in touch with their support team to get help with your Hulu account.

Let us know how you get on! We'll be right here if you need more help.