Premium With Hulu Not Working

KageK — Mon, 20 Apr 2020 02:24:42 GMT

Plan

Spotify Premium With Hulu

Country

United States

Device

P.C.

Operating System

Windows 10

My Question or Issue

I'm having the exact same issue as the user in this thread:

https://community.spotify.com/t5/Subscriptions/Premium-with-Hulu-not-working/td-p/4729290#

The top answer in that thread says to make a new post if I'm having the same issue, so that's what I'm doing. tldr of the linked thread is that I have Spotify Premium With Hulu plan, and my Hulu is active in "Your services", but when I attempt to sign into Hulu, it asks me to create an account and pay for a subscription. How do I fix this?

Re: Premium With Hulu Not Working

Xenia — Mon, 20 Apr 2020 08:52:42 GMT

Hi @KageK,

Welcome to the Community! No worries - we're here to help.

If you see that your Hulu plan is activated but you're still redirected to the sign-up page when clicking on the Start Watching button, you can try linking your accounts again here, preferably using an incognito or private window in your browser on a desktop device.

If, however, you've linked your Spotify account to the wrong Hulu account, you'll need to cancel your subscription, wait until it reverts to free and resubscribe to Premium Student again.

Once you've done that, you can activate your Hulu ad-supported plan with the right Hulu account from Your Services. It'd be a good idea doing that in an incognito/private window as well.

If the above tactics don't work, you can also check out the steps at Hulu's help center or get in touch with their support team to get help with your Hulu account.

Keep in mind that the Premium Individual & Hulu offer is no longer available, but you can still activate Hulu if you're eligible for our student discount. Head here to read more about it.

Let us know how you get on! We'll be right here if you need more help.

topic Re: Premium With Hulu Not Working in Subscriptions

Premium With Hulu Not Working

Re: Premium With Hulu Not Working