topic Re: Charged and cant refund in Subscriptions

Charged and cant refund

Kale4 — Sat, 09 May 2020 03:42:18 GMT

So I went to go try the xbox 6 months trial, and it wont let me and I still was charged 2 times and I cant refund it.

OneByBoo — Sat, 09 May 2020 07:32:17 GMT

Hi there @Kale4,

thanks for reaching out to the community !

You can read the terms and conditions of Xbox offer here.

Furthermore, please make sure to visit this official Spotify refunds support page for further info.

If you're led to support, please bear in mind that due to the current Covid-19 situation it might take them a bit more time to respond.

Hope this'll help.

Let me know how it goes 🙂

Kale4 — Sat, 09 May 2020 17:28:07 GMT

I understand that it wouldnt let me because I have done a trial before, but it still charged me