topic Double Subscription in Subscriptions

Double Subscription

ImAnkit — Sun, 21 Jun 2020 15:24:18 GMT

I had Monthly subscription ON and 5th is the billing date.
Money debited on 5th June 2020
I saw discounted premium offer and

paid for yearly discounted amount 16th June 2020.

Now I had receipt from Spotify for yearly receipt payment.
But in current plan it's showing Monthly Plan not Annual Plan.
My Question:
How Annual plan will be calculated? And When it will be start? Will Spotify stop charging me Monthly?

Re: Double Subscription

Luan — Sun, 21 Jun 2020 15:45:39 GMT

Hey, @ImAnkit
Welcome to Spotify Community and thanks for reaching out here!

Just to make things more clear, you've subscribed for both plans consciously, right? This way, you've bought the monthly subscription on June 5th, so it will due until July 5th. As you've already bought the Yearly subscription too, it will start on July 5th, normally. The yearly subscription is added to your monthly subscription remaining time. No worries! 😊

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

Re: Double Subscription

ImAnkit — Sun, 21 Jun 2020 17:29:35 GMT

Thanks a lot for quick reply . 🙂

Re: Double Subscription

Luan — Sun, 21 Jun 2020 17:39:40 GMT

Happy to know that my answer was useful to you. It was a pleasure 💚

And remember that you can count on us, always, when necessary!

https://open.spotify.com/playlist/0BV9CeaUdGMmPNAxjqnYoU

Best Regards,
hezorg