https://community.spotify.com/t5/Subscriptions/Problem-with-payment-and-renewal/m-p/4985079#M125909 <P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P><STRONG>Argentina</STRONG></P><P>&nbsp;</P><P><STRONG>Device</STRONG></P><P>(iPhone X, Notebook DELL, Macbook Air</P><P><STRONG>Operating System</STRONG></P><P>(iOS 10, Windows 10)</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>I tried to renew my subscription with several credit cards in my name from different banks and I couldn't. Call the bank to confirm that I can make international purchases and to authorize payment. I need you to help me solve the problem. It is not a problem of my cards or my bank is a problem of the spotify account.</P><P>Thank you!</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Captura de pantalla 2020-06-26 15.21.55.png" style="width: 400px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/117963i46C1146B3E45FC46/image-size/medium?v=v2&amp;px=400" role="button" title="Captura de pantalla 2020-06-26 15.21.55.png" alt="Captura de pantalla 2020-06-26 15.21.55.png" /></span></P><P> </P> Fri, 26 Jun 2020 18:23:17 GMT user-removed 2020-06-26T18:23:17Z https://community.spotify.com/t5/Subscriptions/Problem-with-payment-and-renewal/m-p/4985079#M125909 <P><STRONG>Plan</STRONG></P><P>Premium</P><P><STRONG>Country</STRONG></P><P><STRONG>Argentina</STRONG></P><P>&nbsp;</P><P><STRONG>Device</STRONG></P><P>(iPhone X, Notebook DELL, Macbook Air</P><P><STRONG>Operating System</STRONG></P><P>(iOS 10, Windows 10)</P><P>&nbsp;</P><P><STRONG>My Question or Issue</STRONG></P><P>I tried to renew my subscription with several credit cards in my name from different banks and I couldn't. Call the bank to confirm that I can make international purchases and to authorize payment. I need you to help me solve the problem. It is not a problem of my cards or my bank is a problem of the spotify account.</P><P>Thank you!</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Captura de pantalla 2020-06-26 15.21.55.png" style="width: 400px;"><img src="https://community.spotify.com/t5/image/serverpage/image-id/117963i46C1146B3E45FC46/image-size/medium?v=v2&amp;px=400" role="button" title="Captura de pantalla 2020-06-26 15.21.55.png" alt="Captura de pantalla 2020-06-26 15.21.55.png" /></span></P><P> </P> Fri, 26 Jun 2020 18:23:17 GMT https://community.spotify.com/t5/Subscriptions/Problem-with-payment-and-renewal/m-p/4985079#M125909 user-removed 2020-06-26T18:23:17Z https://community.spotify.com/t5/Subscriptions/Problem-with-payment-and-renewal/m-p/4985860#M126007 <P>Hi there&nbsp;@user-removed,</P><P>thanks for reaching out !</P><P>&nbsp;</P><P>In order for a Premium of any sort to work properly, the subscriber is asked to provide their <STRONG>country of origin</STRONG> and a <STRONG>payment method issued in the same country</STRONG>.</P><P>&nbsp;</P><P>In case your card is indeed issued in the same country of origin and you still experience issues, make sure to follow the instructions given <A href="https://support.spotify.com/account_payment_help/payment_help/problems-paying-for-spotify-by-card/" target="_self">here</A>.</P><P>&nbsp;</P><P>Hope this helps.</P><P>Keep me posted <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 28 Jun 2020 11:13:18 GMT https://community.spotify.com/t5/Subscriptions/Problem-with-payment-and-renewal/m-p/4985860#M126007 OneByBoo 2020-06-28T11:13:18Z