https://community.spotify.com/t5/Subscriptions/3month-trial-fails/m-p/4985853#M126002 <P>Hi there&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/23724359">@Molmck</a>,</P><P>thanks for reaching out !</P><P>&nbsp;</P><P>Please make sure to follow all the instructions given on <A href="https://support.spotify.com/account_payment_help/payment_help/problems-paying-for-spotify-by-card/" target="_self">this</A> payment troubleshooting page.</P><P>&nbsp;</P><P>I also recommend trying an incognito web page or a different browser for the process.</P><P>&nbsp;</P><P>Keep me posted <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 28 Jun 2020 11:04:00 GMT OneByBoo 2020-06-28T11:04:00Z https://community.spotify.com/t5/Subscriptions/3month-trial-fails/m-p/4985819#M125998 <P>when my mum has entered her payment details and presses confirm subscription to start the 3 month premium trial, it keeps saying it failed. the payment details are correct and work with everything else, she hasn’t had a trial before either. we tried it on both her phone and laptop, also my phone but it still doesn’t work.</P><P><STRONG>Plan</STRONG></P><P>Free</P><P><STRONG>Country</STRONG></P><P>Australia</P><P><STRONG>Device</STRONG></P><P>Iphone XR</P><P>&nbsp;</P> Sun, 28 Jun 2020 09:24:34 GMT https://community.spotify.com/t5/Subscriptions/3month-trial-fails/m-p/4985819#M125998 Molmck 2020-06-28T09:24:34Z https://community.spotify.com/t5/Subscriptions/3month-trial-fails/m-p/4985853#M126002 <P>Hi there&nbsp;<a href="https://community.spotify.com/t5/user/viewprofilepage/user-id/23724359">@Molmck</a>,</P><P>thanks for reaching out !</P><P>&nbsp;</P><P>Please make sure to follow all the instructions given on <A href="https://support.spotify.com/account_payment_help/payment_help/problems-paying-for-spotify-by-card/" target="_self">this</A> payment troubleshooting page.</P><P>&nbsp;</P><P>I also recommend trying an incognito web page or a different browser for the process.</P><P>&nbsp;</P><P>Keep me posted <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sun, 28 Jun 2020 11:04:00 GMT https://community.spotify.com/t5/Subscriptions/3month-trial-fails/m-p/4985853#M126002 OneByBoo 2020-06-28T11:04:00Z