topic Re: Changing country by changing payment info in Subscriptions

Changing country by changing payment info

secondthunder — Sat, 18 Jul 2020 22:22:59 GMT

Plan

Premium Duo

Country

Belarus

Device

iPad Air 3rd Gen

Operating System

iOS 13.6

My Question or Issue

Hi! I'm intersted in one moment of Spotify Premium. Right now I have an active Belarusian subscription due to which many of my favourite tracks were blocked (As I found out later by asking other people to check these tracks in other regions). Later, I changed my payment information and changed the card to a Russian bank card, after which Spotify began to show me the price of the new month in Russian rubles. I would like to know only one question. Will the country in my account be changed automatically after debiting money from another card or will I have to cancel my subscription and change the country manually after the end of the billing month?

(Before writing the post, I looked through the articles on the support site, but I was confused by some points in the article and I don't want to risk a new payment in the Belarusian region)

P.S. I have attached two screenshots that show the current account country and the new price for the next month after changing the card

Re: Changing country by changing payment info

Elena — Sun, 19 Jul 2020 09:45:42 GMT

Hey there @secondthunder!

Thanks for reaching out to us and welcome to the Community

We'll be happy to explain a bit more about what seems to be happening here.

No worries, if you have registered a Russian card, when your next payment goes through, the account should sync up directly and your country will change to Russia.

You can keep track of your subscription's status with the steps here.

We hope this info helps. We'll be here if you have any other questions.

Re: Changing country by changing payment info

secondthunder — Sun, 19 Jul 2020 13:57:56 GMT

Thanks a lot for clarifying