Card data entry problem

kilemol000 — Mon, 20 Jul 2020 18:18:40 GMT

Plan

Free / Premium

Страна

Kazakhstan

устройство

Google pixel 1

Операционная система

Android 10

Мой вопрос или проблема

I can't enter the bank card details, I am studying in Russia, but at the moment I am at home in Kazakhstan and when entering the card data, they write that they need the card data of the country in which you are, but now I can’t go back there.

Re: Card data entry problem

Ivan — Tue, 21 Jul 2020 07:35:34 GMT

Hey there @kilemol000,

Thanks for reaching out to us and welcome to the Community.

In order to subscribe to Premium you need to make sure the country you're in and the payment method you use match. We'd suggest you try with a payment method available in Kazakhstan in order to succeed.

You can click here to check the payment methods available in your country. Don't worry - you won’t be charged until you submit any payment info.

If you have questions, don't hesitate to reach out to us.

topic Card data entry problem in Subscriptions

Card data entry problem

Re: Card data entry problem