Change accounts

user-removed — Tue, 21 Jul 2020 09:08:43 GMT

Plan

Family Premium

Country

Device

iPhone 8

Operating System

iOS10

My Question or Issue

I have Family premium and want to cancel it to just premium, help would be gratefully received

Re: Change accounts

Petya — Tue, 21 Jul 2020 09:47:08 GMT

Hey there @user-removed,

Thanks for reaching out to us and welcome to the Community 🙂

When you want to switch to a Premium subscription, you can follow these steps. The changes should take effect from your next billing date.

If you receive an error message, you can always send us a screenshot of it. Just make sure to cover all sensitive info. We'll look into this further.

If you have questions, you know where to find us.

Stay safe!