Premium duo no valid address

11138474639 — Tue, 28 Jul 2020 18:58:06 GMT

Hello, I paid premium duo for me and my roommate. I sent him the invitation and it says that we live in different assessed but we are not! And the only reason I paid for the premium is for this. Do you know what can I do? I wasn't able to contact Spotify

Re: Premium duo no valid address

Billy-J — Wed, 29 Jul 2020 00:54:27 GMT

Hey @11138474639, thanks for reaching out to the Community!

In order to be able to accept the invite, every member should have the same address and country. Your roommate can check here if he has added the same country as you. He can follow these steps, if he needs to update it.

Then you can invite him again to the Premium Duo. After he has accepted the invite, he can enjoy the Premium features.

If he gets an error message, you can send me a screenshot of it. I'll take a closer look.

If you have questions, you know where to find me!

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Premium duo no valid address

Re: Premium duo no valid address